FAQs

 

Product Questions

What is your return policy?

Grand Rapids Popcorn does not accept returns. For questions, please contact customer service at 616-785-9080.

How long does your popcorn stay fresh?

If kept out of the sun in a cool, dry place, popcorn will stay fresh for 4 – 6 weeks.

 
Do your products contain nuts?

    Our popcorn is popped in coconut or sunflower seed oil and most flavors have no nuts unless we call it out in its name. Caramel Corn with Cashews and Caramel Corn with Peanuts are the only two flavors with nuts in them. That being said, we do pop our products in the same facility that creates these two flavors. 

    Do you have hulless popcorn?

    Great question! Interesting fact, a 100% hulless popcorn does not exist. The hull or pericarp in popcorn holds the kernel together and keeps in all the moisture. When heated, it's what makes the "pop" possible. That being said, our Fireworks Baby White Rice kernels have very delicate, small hulls that pop up with few hard, shell like pieces. If you’re interested in buying some or any other popcorn kernels, email us at orders@grpopcorn.com.
     
     

    Shipping Questions

    Can you ship to a PO Box?

    Unfortunately, we cannot ship to a PO Box at this time.
     

    Do you ship internationally? How about to Alaska and Hawaii?

    Currently, we only ship to continental US. If you’re interested in shipping to a military base abroad, please contact us at orders@grpopcorn.com.


    What are your shipping rates?

    Our rate for shipping in the US for most orders.

    1. Standard Shipping: 1 – 4 business days and starts at $10.00

    Note: For bulk orders, additional charges may apply.

    Can you ship to multiple addresses?

    Yes, if you’re interested in sending a bunch of gifts to multiple addresses, you can use our Gift Order Form. Just fill it out and send it to corporateorders@grpopcorn.com.

     

    Can I pick my order up in the store?

    Yes! You can place your order online or over the phone and specify a pick-up date. Just be sure it’s at least 2 days out from the day you want to come in.